Customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a refund according to the following conditions.

Refund Eligibility

Refunds may be issued if:

• Incorrect product received
• Damaged product delivered
• Defective product received
• Order cancelled before shipment
• Product unavailable after payment

Non-Refundable Items

Refunds may not be available for:

• Used products
• Products damaged by the customer
• Personalized or customized items
• Digital products or services (if applicable)

Refund Process

Approved refunds will be processed through the original payment method within 5–7 business days, depending on your bank or payment provider.